For USA Customer Service/Product Availability/Support, please visit our Customer Support Portal:

For International customer support and warranty coverage for purchases made outside the US, please contact the authorized retailer directly for information on their policy.

Please allow 2-4 business days for a response to your inquiry during the busy holiday season.

Note: If you submit a ticket during a holiday or weekend, it will be reviewed on the next business day, and your submission will be processed within the 2-4 business days response time.

 

We do not operate on Holidays and weekends (Saturdays and Sundays).

Business Hours:

  • 10 a.m. – 5 p.m. PT
  • 12 p.m. – 7 p.m. CT
  • 1 p.m. – 8 p.m. ET

Live chat support using the purple chat icon in the lower right corner is available Monday – Friday (excluding holidays):

  • 10 a.m. – 5 p.m. PT
  • 12 p.m. – 7 p.m. CT
  • 1 p.m. – 8 p.m. ET

Email us with non support questions or other queries using the relevant link below.

To sign up for a Legends ID, please visit this page.

Important Links and Resources:

  • FAQ (Frequently Asked Questions and Answers) please visit this page.
  • AtGames E-Store, please visit this page .
  • Release Notes for Products And Firmware, please visit this page.
  • AtGames Warranty Policy, please visit this page.
  • AtGames E-Store Policy, please visit this page.
  • AtGames Shipping Damage Replacement Policy, please visit this page.
  • AtGames Monthly Calendar, please visit this page.

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