Legends Platinum Owner (LPO) Program

Legends Platinum Owner (LPO) is the premium AtGames membership for our most dedicated owners. It provides benefits including upgraded warranty extension from our standard 90 days to (1) full year of coverage of all hardware and accessories purchased from the AtGames E-Store. In addition users can enjoy complimentary access to exclusive content and services.

For the thousands of you who have been enjoying LPO Membership and providing us feedback since we launched the LPO program in Feb 2022, we want to say, “Thank You”!

We are continuously improving and adding upgraded benefits to LPO Program to expand LPO members’ Legends gaming fun.

LPO Membership Benefits 

One Year Extended Warranty

PREMIUM WARRANTY COVERAGE: 

• LPO membership term started before June 21, 2023: Any hardware purchased from the AtGames E-Store during their active LPO period gets 1-year warranty starting from the date of hardware purchase. This new benefit starts on
  December 1, 2022.
• LPO membership term starts after June 21, 2023: the LPO’s 1-year warranty term and policy will be in sync with the LegendsCare™ 1-year Extend Warranty Plan. The 1-year warranty covers any of your Legends hardware products purchased from AtGames E-Store or authorized US retailers after the date of the LPO Membership’s purchase/activation. It does not retroactively cover the products previously purchased.

Digital Content Gift

• FREE GIFT: Starting from July 24, 2023, instead of giving LPO member a specific quarterly free Legends HD Universal Pinball or Game Pack, we will now be giving a free quarterly $25 value code to be used toward any one (1) Legends HD Universal Pinball or Game Pack of LPO member’s choice on our AtGames E-Store here. This is to replace the one AtGames selected Legends HD Universal Pack as a free gift per quarter to LPO members for the LPO Membership Benefits. However, for LPO members to receive total $100 value free codes a year remains unchanged. Please see the details to take the advantage of the free gift code:
  • The code is good for the purchase of any one Legends HD Universal/Game Packs.
  • You MUST be logged in to your E-Store account that is tied to your LPO membership for the code to work and be usable.
  • The code is only good for purchases directly from our E-Store and toward the purchase of one (1) Legends HD Universal Pinball or Game Pack ONLY.
  • The code can be used ONLY once.
  • The expiration date of the code will be addressed in the sent email. If the code is not used within the valid time frame, it will no longer be active.
  • If the code is not used within the valid time frame, a new code will NOT be issued.
  • It is NOT possible to save your quarterly $25 codes and stack them on one purchase or toward a more expensive pack.

Free Access to ArcadeNet® Standard Paid Subscription Service

• FREE access to ArcadeNet® Standard paid subscription service.

Free Access to Cloud BYOG Paid Subscription Service

• FREE access to Cloud BYOG™ paid subscription service.

Shopping Benefits

• NEW & LPO EXCLUSIVE: Starting March 31, 2023, a new dedicated LPO Lounge™ page on E-Store offering exclusive deals to LPO members. This new benefit replaces the Monthly Deals in 2022.

 Expanded Device-Sharing (Starts January 1, 2023)

• Up to 10 Legends devices can be added to the device-sharing list to a Universal Arcade Pack.
• Up to 10 Legends devices can be added to the device-sharing list to ArcadeNet paid subscription service.
• Up to 10 Legends devices can be added to the device-sharing list to Cloud BYOG paid subscription service.

Important Updates:

1. The LPO’s 1-year warranty term and policy will be in sync with the LegendsCare™ 1-year Extend Warranty Plan. However, the current existing LPO members are still granted with all the current LPO warranty policy/benefits as those are our commitment to you when you purchased or received the LPO membership. We will run through it till your LPO warranty term is up. Only new LPO members apply the updated warranty rules below starting from the date of the LegendsCare™ launch on June 21, 2023.
2. The changes reflect in the LPO’s warranty term, and also multiple LPO memberships will not be stackable moving forward. The rest of LPO benefits including free gift packs, free access to ArcadeNet/BYOG, LPO exclusive deals, and Expanded Device-Sharing, etc. remain unchanged.

Again, the LPO warranty updates are applying forward to future LPO members from the reset date on June 21, 2023 and not retroactive to existing LPO members. The LPO warranty updates are:

Purchase LPO  Purchase LegendsCare™  

How to Become an LPO Member to Enjoy the Benefits

1. Continuously pay 12 months ArcadeNet® or Cloud BYOG subscription:
2. All newly added LPO members are collected on the 15th of each month and around the 20th of each month they will receive LPO Certificate* in MDL and through email welcoming them to the program.
3. Accumulate over $2,000 of purchases on AtGames’ E-Store in 12 months: All newly added LPO members are collected on the 15th of each month and around the 20th of each month they will receive LPO Certificate* in MDL and through email welcoming them to the program.
4. Purchase an LPO Membership Deal on E-Store: All newly added LPO members are collected on the 15th of each month and around the 20th of each month they will receive LPO Certificate* in MDL and through email welcoming them to the program.

*IMPORTANT NOTICE: In case you don’t find your LPO Certificate in your MDL, it’s likely because we don’t know how to reach your MDL which is tied to your Legends ID. The most common reason is the linkage between your AtGames E-store account and your Legends ID, usually due to different email addresses being used. You can help us by contacting our team and providing us with your Legends ID. To contact our team, click here.

NOTE: LPO becomes “stackable” when you have two or more LPO membership periods overlapping. The new one-year membership period(s) are stacked back-to-back to your current membership’s term.

How to Know My LPO Status

• Your LPO status can be found in your My Digital Locker (MDL) on your Legends devices as well as in the email starting from December 1, 2022.
• If you have two or more LPO memberships that are “stacked”, you will see both/all of them in the MDL. We will also send you a copy of the certificate in email to you.
• If you are a valid LPO member but cannot find your LPO Membership in your My Digital Locker, please contact CS here.

Purchase Now LPO Year-End Annual Update 2022 FAQ  LPO Lounge

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