FAQ

No coins are required.

Please refer to https://www.atgames.net/arcades/warranty/ for our warranty policy.

Please refer to https://www.atgames.net/arcades/return-policy/ for our return policy.

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Yes, 2 light guns are now supported after the 4.18.0 firmware update.

The clock will reset after each power cycle due to hardware constraints, but it will automatically sync to the internet when the device connects.

The live streaming feature does not stream to external HDMI devices. Only built-in features and add-ons are supported.

Please disconnect light gun when not in use, as it takes over P1 and trackball inputs when plugged in.

Light gun support was verified using Ultimarc’s AimTrak Light Gun. Other products may require additional configuration to work with the device.

The OTG feature on Raspberry Pi was verified using the following images (other images/devices may require additional settings to work with the device):

– RP3B+: RetroPie v4.5.1

– RP4: Lakka v2.3.2

Data Manager will show a non-zero data size after clean up due to internal data storage requirements.

If external devices fails to pair in BT device mode, please go to BT Host dialog, disconnect the device, and try again.

Control Mirroring only applies to the onboard controls, not external controllers.

1080p/720p (depending on applications).

You can search for available WiFi networks and select your preferred network under the Settings section.

You can also enter a password in this section when connecting to a password-protected network.

Note that networks that require a browser page login (such as airport or hotel WiFi) will not work with the device.

Here are the criteria for the device to upload your high score online:

– You must be running firmware 4.11.1 or later

– Only scores higher than the current score will be updated

– You must achieve the score without using rewind or loading from a saved state–no cheating!

– You must be connected to the internet and logged into your Legends account, otherwise, the score will be stored locally until you are logged in and connected to the internet.

If you have not yet updated your device, you are able to browse games based on various genres and publisher names on the device. You can find the genre sort option in the bottom right-hand side of both the Arcade and Console sections, and you can rotate through the options available by highlighting the genre sort and then press left or right on your joystick. (Version 1.0.11)

If you have already updated the device, you are able to browse games using the filter on the left side of the Games section. You can filter the games by publisher or platform. (Version 2.0.0)

Starting with 4.12.0 firmware, you can now stream your display to social media platforms.

Yes, we support plug and play in the device menu. However, please refrain from adding/removing USB devices during gameplay, as this may crash the device and will require a restart if it happens.

You can change the button mapping when you’re in the game by pressing the [START] and pushing the Player 1 Joystick to the [Right] direction.

Yes, this is by design. The device does not store your actual username/password locally, it saves an encrypted token that expires every few days to protect your credentials.

Press [MENU] when you’re inside the game. If button mapping is available for the game you will be able to select it in the menu. Press [A] on the next screen and follow the prompt to map both Player’s buttons.

Press [MENU] during gameplay, go down to “Display Mode” and move left/right to select from the 4 options (Center, Fit, Fill, Pixel Perfect).

Reboot the arcade after FlashDriveX games are installed to show Leaderboard scores.

You may locate this information within your settings. Navigate to the Settings tab and locate the tile labeled “Device Info”. Here you will locate your devices UUID and other device specific information.

You can contact us through the following contact form: https://www.atgames.net/arcades/contact/

Note: Standard warranty and support services are valid with receipt from an authorized retailer. Purchases through third-party sellers and resellers do not fall under the standard warranty and support program. For warranty support, please contact the third-party seller or reseller where you purchased the product.

Please note that shipments are picked up in bulk by the shipping carrier. Tracking information may not update for several days, as the device/unit will be picked up, transported to a central shipping hub, and then unloaded, scanned, and directed to the destination facility and final shipping location. This can result in receiving a tracking number up to 96 hours before you may see the tracking information indicating that the item is in transit.

All sales are final for the price indicated at the time of the transaction. Per our policy and typical industry practice, AtGames is unable to price match any products or services on our E-Store based on past or future sales or that later decrease in price for any reason. Please note that if a price match policy is important to you, one of our authorized retailers may have such a policy in place to either match a lower price found at specific retailers or to match a sale price for purchases within a specific time period. We encourage you to subscribe to our email list and social media accounts to stay informed about the latest sales and promotions.

To do this you may simply navigate to your order confirmation page on your internet browser where your order was placed, or by logging into your AtGames E-Store account and viewing your order history: https://www.atgames.us/account/login
The cancellation option will remain accessible to you for a period of 24 hrs after purchase, after which time the order is unable to be canceled.
If the order has already been processed, it will need to be returned to us upon receipt of the item, in order to be refunded.

Please check your spam or junk folder for the e-mail. If you still have issues, please contact us at https://www.atgames.net/arcades/contact/

Yes, you may play additional games via ArcadeNet®, BYOG™, and APL. Please refer to the quick start guide of the instruction manual for what works with your device.

Please verify you see “ArcadeNet® Standard” on the top-left corner of your ArcadeNet® tab. If you have just subscribed, please give it a couple of minutes or power cycle your device to see the updates.

The website should show the next date/time you will be charged. For example, if you have redeemed Sam’s Club bonus plus a 1 month code on 1/1, you should see the renew date on 5/1.

Visit the ArcadeNet® website and follow the link to enter your device’s UUID. Note each UUID can only be claimed once and gift months are not stackable on an account like purchased months are.

This has been addressed as of 1/20, please try again.

You will need to update the device to the newest firmware version to enable ArcadeNet®. Go to the Settings section to update the device. Make sure you’re connected to the internet either through WiFi or a wired network connection.

Make sure you have a stable network connection with your device. In addition, make sure there is no other device using your network connection such as a computer downloading large files or a TV streaming video. If your device supports wired connections, try connecting an Ethernet cable directly to your device from your router.

If you’re having trouble with ArcadeNet® connectivity, please restart your router and modem. Once your router and modem are back online, please power off your device, then power it back on and try again.

The Farsight Studios tables are downloaded and played from your local USB and there is no multiplayer feature on these titles. For team play, please check out tables like The Leprechaun King from our Cloud Pinball selection.

To exit an ArcadeNet® you will need to press the [MENU] button once to bring up the dashboard. Then you can use the joystick to select QUIT to exit.

This has been addressed as of 1/20, please try again.

The redemption code is only available at https://www.atgames.net/arcadenet/ at the moment. If you don’t see the redeem code area, please clear your browser’s cache and refresh the page.

Please reach out to us at www.atgames.net/arcades/contact/ and provide your ArcadeNet® email along with the redeem code purchased for us to check the details and provide a new code if necessary.

This cannot be changed by design. Please set up a new Legends account with the new email address.

This is being worked on and will be addressed soon.

We’re working on a plan change feature at the moment. As a workaround for now, please cancel your current subscription, wait for it to expire, and then you’ll be able to switch to a different plan. You can also buy a redemption code to postpone your renewal date to a later time.

You can cancel your ArcadeNet® membership at any time. You will continue to have access to the ArcadeNet® service through the end of your billing period.

To the extent permitted by the applicable law, payments made within ArcadeNet® are non-refundable and we do not provide refunds or credits for any partial membership periods or unused ArcadeNet® content.

To cancel, go to the “Account” page and follow the instructions for cancellation. If you cancel your membership, your account will automatically close at the end of your current billing period. To see when your account will close, click “Billing details” on the “Account” page. If you signed up for ArcadeNet® using your account with a third party as a Payment Method and wish to cancel your ArcadeNet® membership, you may need to do so through such third party, for example by visiting your account with the applicable third party and turning off auto-renew, or unsubscribing from the ArcadeNet® service through that third party. You may also find billing information about your ArcadeNet® membership by visiting your account through the applicable third party.

LegendsLink™ is a Windows app that uses your existing network to provide a solution to mirror your home PC to your supported Legends Arcade Family device.

Please visit this URL to download the latest version of LegendsLink™: https://www.atgames.net/arcadenet/byog

LegendsLink™  is a free app with no service charges.

Yes, many recent fighting games have controller support.

It is 100% wireless. You are mirroring your home Windows PC to your Legends Arcade Family device using your existing home network connection.

Yes. However, at this time the Legends Pinball version is still in development and will be released separately from LegendsLink™ on our other Legends Arcade Family devices.

To properly turn off LegendsLink™, please do so from inside the arcade menu itself. Rebooting your Windows PC in the middle of an active connection could temporarily disable the mouse cursor. To regain your mouse cursor, please highlight the installed LegendsLink™ icon from the Windows desktop and click on it. Once the LegendsLink™ app opens, your mouse cursor will be restored.

We added support for Intel Integrated Graphics in addition to discrete AMD and Nvidia GPUs. Below are some guidelines for supported hardware:

CPU

Intel CPU 3rd Generation (Ivy Bridge) or later

GPU

Intel HD Graphics 520 or later
Nvidia GTX 600 series or later (Note: GT series is NOT supported, must be GTX)

AMD Radeon HD 7700 series or later.

The device only supports resolutions up to 1080p. Changing to higher resolution is not supported and may cause system crashes.

Currently the LegendsLink™ app only supports Windows 10.

Not at all. Most users are able to get great results even if their PC/router is on a separate floor. Even without a wired Ethernet connection, as long as you get excellent WIFI coverage, performance should be excellent.

1. Make sure the Virtual audio cable is installed and the sound setting is set to Line 1 (Virtual audio cable).
2. Make sure you spelled your computer name correctly, which is also case sensitive.
3. Make sure HDR is turned off inside Windows display settings and your desktop resolution is no less than 1280×720 and no greater than 1920×1080.

This is by design. When the device is connected to the PC through the LegendsLink™ app, the device will display a local mouse cursor on the arcade. To prevent seeing 2 mouse cursors (one from the device and one from the PC), the one on the PC is hidden until the device disconnects from the PC.

Make sure your PC Monitor resolution is set to no less than 1280×720 and no greater than 1920×1080. Also, make sure you are using the same network connection with both your PC and Legends Arcade Family device. For example, if you are connected to your home network connection with a name of “MyHome” with your PC, make sure your Legends Ultimate (or other compatible device) is connected to the same “MyHome” network name.

This could be a graphics card performance issue.  Set your host PC to a resolution of 1280×720 to increase its performance.

When connected to LegendsLink™, your Legends Arcade Family device is pre-configured to work as a standard XBOX-compatible controller. Every button is properly mapped and no further setup should be needed in compatible software.

A Virtual Audio Cable device is installed when first setting up the LegendsLink™ app. This allows the LegendsLink™ app to pass your audio from your PC to your device. This should be automatically changed before and after a streaming session, but if it doesn’t, please manually change the audio device on your PC back to the correct device in order to have audio out on your PC again.

Please quit local streaming and change the display mode of the game to “Windows Mode” and try again. This is specific to particular games’ video mode and cannot be changed on the device side.

Please verify if “Virtual Audio Cable” is set as your default audio playback device. This is required for LegendsLink™ to run properly.

No you don’t, the [Check Version] button in the Settings menu does not require an ArcadeNet® login to function, only an internet connection.

If you are unable to download a new firmware update, please check that your router’s firewall settings are not blocking the device’s connection. You can try to temporarily disable your firewall to download the firmware.

If you continue to have issues, please contact our customer service at www.atgames.net/arcades/contact/

This is most likely due to a bad file name. Please make sure you check the following box in your File Explorer settings and that you name the file exactly as described in the instructions: ha8800_update.img
Please refer to this video for more detail.

If you are not connected with a wired internet connection, you can update the firmware by going to the Settings menu to connect to WiFi. Once you’re connected to WiFi or a wired internet connection you can initiate the firmware update by selecting [Check Version] in the Settings menu and following the instructions.

Offline mode is a setting that allows you to play your Legends account-linked pinball games while offline (not connected to the internet).

Single licenses can only be played on a single device at a time while online. Thus, offline mode is intended for those who have linked their purchases to their Legends account IDs. These tables may be taken “offline” for enjoyment on a particular device when the owner does not intend to or is not able to use an internet connection.

When offline, these games are only playable on that device, as there is no way to authenticate a “handshake” to confirm that the tables are only being played in one location on one device.

To then share those tables again, the user simply brings the tables back into “Online Mode,” where it is now again sharable with your other applicable, connected devices.

If you’ve linked your purchases to your Legends account, you are not required to be signed into your account or online to play your tables. However, you must use the “Offline Mode” setting when playing those tables when not connected to the internet/signed in.

Attaching your tables to your Legends account does not require the use of ArcadeNet® servers to play your purchased games.

Yes, all games are stored locally on your USB flash drive (not included) using FlashDriveX, even when tables are linked to your Legends account.

When you are connected to the internet and launching tables there is a simple “handshake” that is made that tells your machine that this single license game pack is currently being played on this specific device only and that it is OK to play.

This handshake must be made to play your games because by linking your purchased tables to your Legends account you are able to share that license and those games across your other devices.

If you are a free/basic ArcadeNet® member and you have linked your purchased tables to your Legends account, you may play them on up to three of your connected Legends Pinball devices (or for other Legends Arcade Family devices if the table pack is instead for non-Legends Pinball devices). If you are a paid/standard subscriber, you can share with up to 6 Legends Pinball devices (or other Legends Arcade Family devices if the table pack is instead for non-Legends Pinball devices).

However, you cannot play a single game license on more than one device at the same time, which is why there is “offline mode.” If you attempt to play your games on two of your devices (where you are hosting the games locally on a USB flash drive), the second device to attempt to connect will be denied.

To enable offline mode you must first be online and signed into your Legends account. Simply navigate to AppStoreX and highlight any icon on this page. Press either the “Forward Nudge” button or “X” button, depending on your device.

Pressing one of these buttons will open a message box. You may then select continue to open up a page that will display game icons of all of the table packages you own. Note that there will be a number in the lower left-hand corner of the table icon that will display the number of active licenses you have on your account (this is typically “1”).

You will then select the game packs you wish to take into “Offline Mode.” After your selection you will see the license count has reduced. If you own a single license, this number will reduce to “0.” After making this selection, you may confirm it by pressing the corresponding button (“Forward Nudge” or “X”) to take the game into “Offline Mode.” You will see the success screen upon completion.

You may now sign out of your Legends account and enjoy your games.

• “Legends account” and “ArcadeNet® ID” are being renamed to “Legends account” and “Legends ID,” respectively.
• ArcadeNet IDs are now Legends IDs. Your Legends ID is your previous ArcadeNet ID username. This update requires a one-time user name change if there is a duplicate name or special characters that are incompatible with the new format.

• AtGames has changed the name of ArcadeNet ID to Legends ID to more clearly differentiate from our popular ArcadeNet® streaming game service offerings. This change to Legends ID also allows for a series of improvements, including no longer needing to be logged in except when accessing the Lobby, ArcadeNet, CoinOPSX, or to upload a high score.
• For those with a username that is a duplicate or includes special characters that are incompatible with the new system, we ask that they change, or “reset,” their username. This change to user name will not impact leaderboard scores going forward as long as the same email address and three-letter initials are used when entering a new score.

• If you have an existing, valid ArcadeNet username, please sign in with your previous ArcadeNet username. You can also use the QR code option to login.
• If you are a new customer, please connect your Legends Arcade Device to the internet and go to Settings > Sign In to create a Legends ID.

For most users, the change from ArcadeNet ID to Legends ID is a seamless process. However, for those who have a username that is a duplicate (the first/original login with the duplicate gets to keep the name) or includes special characters that are incompatible with the new system, they will need to change their username (prompted with “Invalid ID” before the update to a Legends ID). This change is a simple process that can be done directly on your Legends Arcade Family device when prompted. The change to your user name will not impact your leaderboard scores going forward as long as you use the same email address and enter the same three-letter initials when entering a new score.

If you forget your user name and are not able to sign in successfully, we also provide one last chance to reset your legends ID. After a false sign-in with a Legends ID, you will be prompted with “Invalid ID” and asked to sign in with your original ArcadeNet email and password. After the successful sign in, you will be able to reset the Legends ID and sign in with the new Legends ID next time.

No, this change to your user name will not impact your leaderboard scores going forward as long as you use the same email address and enter the same three-letter initials when entering a new score.

No, this change to your user name will not impact your digital tables or apps that you have purchased or installed. Please use the same email address as your previous ArcadeNet account to avoid losing any game packs or other digital content you previously purchased or were associated with that account. If a different email address is used, your game packs and other digital content will not carry over to your new Legends ID account.

If you forgot your username, you will need to follow the instructions on the device to either sign in with QR code or use your account email to reset the Legends ID. Please make sure to use the email account that you used to login to the device with. Note that you can only reset the Legends ID once.

If you forgot your previous ArcadeNet account email when resetting the Legends ID, you can still follow the instructions on the device to sign in with the QR code. Otherwise, please contact us at www.atgames.net/arcades/contact/ and provide your previous username, other email, or the ArcadeNet or pinball table code you have been using. The AtGames customer service team will use the information provided to try and locate your previous ArcadeNet email address for you.

Legends Universal Firmware v5.64 or later reflects the change to Legends ID. Remember to always update your Legends Arcade Family device to the latest firmware version for the latest features and bug fixes.

While we implement the planned LPO program updates, we will temporarily pause accepting new LPO members starting today, August 29, 2024. New memberships will be on hold until further notice.

While we implement the planned LPO program updates, we will temporarily pause accepting new LPO members starting today, August 29, 2024. New memberships will be on hold until further notice.

LPO Deals with products and prices are subject to change and are not permanent. If you see a product and deal you like, you should take advantage of it at that time as the deal may change or an item may no longer have an LPO deal.

No. Your previously purchased products are under 90 days US Standard Warranty. Only products purchased from the AtGames E-Store while having LPO status is covered under the 1-year warranty.

No. The LPO warranty only covers the hardware and accessories purchased from the AtGames E-Store.

When the LPO Certificate is available after December 1, 2022, you can go to MDL to check your LPO history/status. AtGames will also send a notification reminder two (2) weeks before the expiry date. Till then, if you are not sure about your LPO expiry date, please contact CS Support here.

The device or accessory will have a 1-year warranty from the date of purchase.

Your ALU is covered for 1-year warranty if you purchased it while having LPO status even if it’s purchased on the last day of the LPO period.

The previously purchased hardware products from the first year of LPO will still be covered by one full-year warranty from the day they were purchased but their warranty will not be extended after the second year of LPO is stacked. The most a product can be under warranty for is one (1) year.

10 Expanded Device-Share is a premium feature upgrade for LPO only. All non-LPO members will continue to have the 6 devices count for Universal Arcade Packs and ArcadeNet® Standard subscriptions.

Please see the details below to make sure to take the advantage of the value code in time:

• The code is good for the purchase of any one Legends HD Universal/Game Packs.
• You MUST be logged in to your E-Store account that is tied to your LPO membership for the code to work and be usable.
• The code is only good for purchases directly from our E-Store and toward the purchase of one (1) Legends HD Universal Pinball or Game Pack ONLY.
• The code can be used ONLY once.
• The code is no longer valid or usable after the deadline said in the email. If the code is not used within the valid time frame, it will no longer be active.
• If the code is not used within the valid time frame, a new code will NOT be issued.
• It is NOT possible to save your quarterly $25 codes and stack them on one purchase or toward a more expensive pack.

If you still have issues with using the code, please contact CS Support here.

No. The $25 code may ONLY be used toward a Legends Pack equal to $25 or less. If you use a code toward a Legends Pack that is less than $25, you choose to forfeit the remaining balance left and will NOT receive any kind of store credit of the remaining balance.

Yes. The $25 code can be used toward the purchase of any preorder digital Legends Pack equal to $25 or less.

If you already own all available Legends Packs, you may use the $25 code to be used toward another one of your choice to have extra licenses of the same pack to be used on multiple Legends devices at the same time. Or you could purchase and gift a pack to a friend or family.

Please note that the $25 code is only active and redeemable for 3 months starting from the date received. Once the 3 months have passed the code will have expired and the $25 code will be considered forfeited.

AtGames LegendsCare™ Extended Warranty offers three option plans to purchase:

• Extend to 1 year – $99.99
• Extend to 2 years – $169.99
• Extend to 3 years – $199.99.

The term of LegendsCare™ Extended Warranty Plan starts from the purchase date of the selected plan.

No impact. The changes to the LPO warranty program is only applicable to future LPO memberships purchased on or after June 21, 2023. It is not retroactive to existing LPO members.  For additional clarification, please see the answer on 1.12.4.

New LPO members apply updated warranty rules starting from the date of the LegendsCare™ launch as the warranty policy of the two services will be in sync . The changes reflect in the LPO’s warranty term, and also multiple LPO memberships will not be stackable moving forward. The rest of LPO benefits including free gift packs, free access to ArcadeNet®, LPO exclusive deals, and Expanded Device-Sharing, etc. remain unchanged. Please see the detailed updates of the LPO warranty policy in the answer of 1.12.4.

If your LegendsCare™ Extended Warranty Plan expiration date is less than 90 days and you purchase a new Legends Product, the 90-day standard warranty will be applied to cover the new product.

No. The term for the LPO warranty  and the LegendsCare™ Extended Warranty Plan are not stackable. If you have both, the one that provides the latest date applies.

No. Multiple LegendsCare™ Extended Warranty Plans are not stackable. If you purchased more than one LegendsCare™ Extended Warranty Plan, then the plan with the latest date applies.

If you purchased multiple LegendsCare™ Extended Warranty plans, you may request a refund within 48 hours of purchase. If your purchase is past the 48 hours then unfortunately you are not eligible for a refund. If you are eligible for a refund, please submit a support ticket to us at the link here and a dedicated CS agent will assist you.

LegendsCare™ FAQ for ALP 4KP, please go here

Week One Deals™ (WOD) is an on-device exclusive sales event offering deep discounts on select products for purchase through your Legends device.

WOD applies to all non-Zen packs and services, including PinballNet™ for Legends Pinball 4K™, and ArcadeNet® for Legends Ultimate CE-HD.

WOD is available on:

• AtGames Legends Pinball (ALP) 4KP devices
• AtGames Legends Ultimate CE-HD devices

WOD begins automatically when a new device is powered on for the first time after setup. Simply navigate to AppStoreX™ (ASX) to see and purchase discounted products during your WOD period.

WOD lasts 7 days from the time your device is activated.

WOD is a perpetual perk for new devices/activations. Whenever a new qualifying Legends device is activated, it triggers its own one-time Week One Deals™ period, lasting for 7 calendar days.

WOD offers two levels of discounts:

• Standard WOD (35% off): Available to all U.S. residents.
• Homecoming WOD (50% off): Also exclusive to U.S. residents. This discount is perpetual for Homecoming customers, meaning every new qualifying* Legends device you activate will always trigger WOD with a 50% discount.

*See the ‘Who Qualifies’ section in 1.12.10. for further details.

WOD deals are the deepest discounts ever offered, significantly higher than AtGames’ monthly or National Owner’s Day (NOD) sales, which range from 10% to 20%.

No, each eligible device owner will only receive one discount rate. The 35% Standard WOD Rate and 50% Homecoming WOD Rate cannot be stacked.

You qualify for Homecoming Rates if:

• You are a prior or existing owner of a Legends Ultimate HD (ALU HD), Legends Pinball HD (ALP HD) with a registered Legends ID.
• You are adding a second or third AtGames Legends 4KP device to your collection (use the same Legends ID).
• If discounts don’t appear immediately, try again after a few days, or contact customer support and provide your Legends ID.

WOD is currently available to all U.S. residents only.

This week marks the official full launch of WOD. Existing ALP 4KP and ALU CE-HD devices in homes will automatically receive 7 days of WOD, starting December 20, as if they were being powered on for the first time.

You will be considered an existing owner by December 20 and will qualify for WOD. See 1.12.10. section for further details on whether you apply for Standard or Homecoming Rates.

If you activate a new device during this week, your 7-day WOD period will begin from your start date. For example, if you start on December 26, 2024, your WOD will run through January 1, 2025.

New machines activated after this date will receive their one-time WOD offer starting from their initial setup and Legends ID log-in date.

No, this event is a one-time promotion in celebration of WOD’s official launch. After December 26, 2024, WOD will remain available for new qualifying devices as they are activated.

To power on the arcade, simply plug in the AC adapter and press the power button to turn on.

Please refer to the 300 Games page for full game list.

The height of the full size home arcade is 66.44″.

Full size of home arcade: 29.53 x 21.65 x 66.44 inches.

Power off the device.
Press and hold the recovery button with a pin.
Power on, then press and hold the P1 START + MENU buttons while you continue to hold the recovery button.
Once you see the factory reset prompt, release all buttons.
Follow the on-screen instructions.

The size of the LCD is 23.8″.

The ALU uses a switching power supply featuring an INPUT of AC 100-240V~50/60Hz 2A and an OUTPUT of DC 12V 5A.

Yes, assembly is required. The assembly procedure is easy and straightforward. Please refer to the assembly guide in the instruction manual.

Please refer to Assembly Instructions for Side Panel Art here for proper placement.

You can adjust the volume through the volume adjuster on the top right corner of the controller deck.

The sensitivity of the joystick can be adjusted in the in-game menu on compatible games.

No, the screen is not dimmable.

Yes, both USB and HDMI devices can work on the arcade. However, not all equipment is compatible.

Legends Ultimate supports the following AtGames products:

2019: Legends Flashback (FB8660), Atari Flashback X (AR3060), Bandai Namco Arcade Blast! (WD3305, WD3305S), Adventure Flashback Blast! (WD3308), Star Flashback Blast! (WD3309)

2018: Activision Flashback Blast! (WD3301), Atari Flashback Blast! Vol.1 (WD3302), Atari Flashback Blast! Vol.2 (WD3303), Legends Flashback Blast! (WD3304), Bandai Namco Flashback Blast! (WD3306). For 2018 Blast! and 2019 WD3305S please follow the instructions shown on the screen at SETTINGS to pair the dongle with Legends Ultimate.

Please refer to the APL guide for more details.

Yes, with the exception of Atari Flashback Blast! Vol.3 (WD3307), most of the AtGames Blast! products are supported by the Legends Ultimate arcade. Users are able to play their favorite Blast! games using the arcade’s controls after pairing the dongle to the arcade.

Please refer to the APL guide for more details.

The Pinball Kit only comes with HA8801S and HA8801D as a Sam’s Club Member bonus. However, HA8801 is compatible with this kit and is available for purchase at the AtGames E-Store.

After updating MCU to v1.1.33, the buttons will duplicate the 1P LB/LT/RB/RT buttons, so you can use them interchangeably.

For Legends Ultimate units sold after August 2020, please note the following differences:

• 300 built-in games (350 games in the original units received/delivered prior to September 2020)
• 1 HDMI input (2 in the original units)
• 1 USB 2.0 and 1 USB 3.0 port (2 USB 2.0 ports in the original units)
• Ports and volume control are on a panel under the LCD monitor
• Ports for pinball kit
• Interchangeable control top
• Interchangeable side panel art.

AtGames follows industry-standard policies for LCD monitor replacements. Fewer than five bright, dark, or dead pixels are within normal operational parameters for the LCD monitor. If five or more pixels on the LCD monitor are bright, dark, or dead, you are entitled to a replacement within the product’s applicable warranty period.

The Legends Ultimate arcade is available at major retailers in the United States, including Sam’s Club, GameStop.com and Walmart.com and has distribution in Europe. More details on where to purchase the Legends Ultimate can be found here.

Redownloading pinball game packs resolves any button mapping issues a user may experience.

Please proceed to your device’s Settings page and scroll to the “Game Pack” tile. Select the tile and you will be given an option to “Uninstall” your current game pack(s). Please proceed to uninstall game pack(s) and then you may update your device. Upon device update and reboot, you may go back to this area and redownload your game pack(s). This process is easy and effective, with no risk to your device.

No, there are four thumb screws that can easily be removed by hand. There is an included suction cup to remove the plexiglass screen protector, but it is typically not necessary.

Nothing. The system will automatically detect the change in orientation and restart the device in the proper orientation.

Yes! The ALU Mini has the same internal specs as the ALU and supports the pinball kit. Having the ALU Mini in portrait mode makes it an ideal arcade machine for pinball.

You can find the game list here.

Yes, the same features you’ve known and loved about the Legends Arcade Family ecosystem are built-in, including ArcadeNet®, BYOG, local streaming, AppStoreX, etc.

No. The ALU Mini does not require a riser. It is already at a comfortable adult height.

The Tetris version was a limited edition release and is no longer available.

Power off the device.
Press and hold the RESET BUTTON with a pin.
Power on, then press and hold the P1 START + ATGAMES HOME buttons while you continue to hold the RESET BUTTON.
Once you see the factory reset prompt, release all buttons.
Follow the on-screen instructions.

1. Connect the Streaming Arcade Console to a TV or monitor via the included HDMI cable.
2. Use the included Micro USB AC adapter to power the Streaming Arcade Console.
3. Power on the Control Top.
4. Press and hold Home/Menu button on the Control Top for 3 seconds until the LED indicator starts quickly flashing.
5. Press the pairing button on the Streaming Arcade Console and the pairing window will display on the screen. The pairing button scrolls through options when briefly pushed twice in rapid succession. A single push on the pairing button selects an option.
6. Press the pairing button and select [Control deck P1]. Long press the pairing button to confirm the P1 pairing. Repeat this step and select to pair [Control deck P2].

Please refer to the 150 Games page for full game list.

Legends Gamer Control Top: 30.16 x 10.31 x 3.94 inches

Legends Gamer Console: 4.33 inches in diameter.

Yes, to play Legends Gamer, a TV, monitor, projector or other HDMI-based display is needed.

This can potentially occur on a High-Definition Television (HDTV) or equivalent display because of the built-in noise reduction and other picture adjustment circuitry designed to enhance the quality of high-resolution content. Although great when watching video from other sources, this circuitry can slow the reaction time from your controller and what you see on the display when playing a video game.

If your display has a Game Mode, you can resolve this issue by going into the display’s menu and setting the Game Mode to On. This will disable any noise-reduction and picture adjustment circuitry and allow the video game signal into the display without slowing the response time.

However, if your display does not have a Game Mode, you will need to check the Video or Picture menu of your display and manually set any of the following options to Off:

• Noise Reduction
• Dynamic Range Control (DRC)
• Motion Enhancer
• CineMotion

Connect the Legends Gamer Console to a TV

Connect the Legends Gamer Console and the Legends Gamer Control Top via the USB cable

Power on the Legends Gamer Control Top

Press and hold the reset button on the Legends Gamer Console with a pin

Power on the Legends Gamer Console via Micro USB cable while you continue to hold the reset button

Press and hold the P1 START + HOME/MENU buttons on the Legends Gamer Control Top while you continue to hold the reset button

Once you see the factory reset prompt, release all buttons

Follow the on-screen instructions.

No, the Legends Gamer is pre-assembled.

Yes, you may connect the Legends Gamer Control Top with Legends Ultimate either via wired or Bluetooth (BT) connection. For wired connection, remove the control deck from Legends Ultimate and plug the 3 cables (DC power cable, USB cable, Control cable) to the Legends Gamer Control Top. To connect wirelessly via BT, long press the Home button on the Legends Gamer until the connection indicator light starts flashing, then your gaming device will be able to detect it. Note: Before connecting via BT, please make sure to disconnect the USB cable from your Legends Gamer Control Top.

Yes, you may connect the Legends Gamer Control Top with other gaming devices either via USB cable or Bluetooth (BT). To connect via BT, long press the Home button on the Legends Gamer Control Top until the connection indicator light starts flashing, then your gaming device will be able to detect it.

The buttons duplicate the 1P LB/LT/RB/RT buttons, so you can use them interchangeably.

You can connect a controller via USB or pair over Bluetooth (BT). After powering on the Legends Gamer Console and connecting it to the TV you can pair it over BT by doing the following:

• Turn on the third party controller and enable its pairing mode.
• Press the pairing button on Legends Gamer Console and the pairing window will display on screen.
• Press the pairing button again to select your device, and long press the button to confirm and start pairing.

Full charges should take approximately 4 hours. The battery can provide 15 – 20 hours of play time after each full charge.

When the battery indicator light on the Arcade Fight Stick starts flashing red, the charge is low.

1. Connect the Streaming Arcade Console to a TV or monitor via the included HDMI cable.
2. Use the included Micro USB AC adapter to power the Streaming Arcade Console.
3. Power on the Control Top.
4. Press and hold Home/Menu button on the Control Top for 3 seconds until the LED indicator starts quickly flashing.
5. Press the pairing button on the Streaming Arcade Console and the pairing window will display on the screen. The pairing button scrolls through options when briefly pushed twice in rapid succession. A single push on the pairing button selects an option.
6. Press the pairing button and select [Control deck P1]. Long press the pairing button to confirm the P1 pairing.

Please refer to the 100 Games page for full game list.

Legends Gamer Mini Control Top: 19.99 x 3.82 x 8.50 inches Streaming Arcade Console: 4.33 inches in diameter, 0.98 inch in height.

Yes, to play Legends Mini, a TV, monitor, projector, or other HDMI-based display is needed.

1. Power on the Legends Gamer Mini Control Top.
2. Press and hold the reset button on the Streaming Arcade Console with a pin.
3. Power on the Streaming Arcade Console via Micro USB cable while you continue to hold the reset button.
4. Press and hold the P1 START + HOME/MENU buttons on the Legends Gamer Mini Control Top while you continue to hold the reset button.
5. Once you see the factory reset prompt, release all buttons.
6. Follow the on-screen instructions.

No, the Legends Gamer Mini is pre-assembled.

Yes, you may connect the Legends Gamer Mini Control Top with Legends Ultimate either via wired USB or wireless Bluetooth (BT) connection. For wired connection, remove the control deck from Legends Ultimate and plug the 3 cables (DC power cable, USB cable, Control cable) to the Legends Gamer Mini Control Top. To connect wirelessly via BT, long press the Home button on the Legends Gamer Mini Control Top until the connection indicator light starts flashing, then your gaming device will be able to detect it. Note: Before connecting via BT, please make sure to disconnect the USB cable from your Legends Gamer Mini Control Top.

Yes, you may connect the Legends Gamer Mini Control Top with other gaming devices either via USB cable or Bluetooth (BT). To connect via BT, long press the Home button on the Control Top until the connection indicator light starts flashing, then your gaming device will be able to detect it.

You can connect a controller via USB or pair over Bluetooth (BT). After powering on the Streaming Arcade Console and connecting it to the TV you can pair it over BT by doing the following: 1. Turn on the third party controller and enable its pairing mode. 2. Press the pairing button on Streaming Arcade Console and the pairing window will display on screen. 3. Press the pairing button again to select your device, and long press the button to confirm and start pairing.

Full charges should take approximately 4 hours. The battery can provide 15 – 20 hours of play time after each full charge.

When the battery indicator light on the Legends Gamer Mini Control Top starts flashing red, the charge is low.

1. Connect the Legends Core to a TV or monitor via the included HDMI cable.
2. Use the included Micro USB AC adapter to power the Legends Core.
3. Switch to pairing mode on your controller (control device).
4. Press the pairing button on Legends Core and the pairing window will display on the screen.
5. Press the pairing button and select your control device. Long press the pairing button to confirm the pairing.

The control device:

• You may use the AtGames Legends Gamer series or third party controllers to connect with the Legends Core.
• While a variety of control devices may be able to connect, AtGames cannot recommend any particular device.
• The third party controller may not operate properly due to a variety of conditions. Please follow the instructions on the third party device.

You can connect a controller via USB or pair over Bluetooth (BT). After powering on the Legends Core and connecting it to the TV you can pair it over BT by doing the following:

• Turn on the third party controller and enable its pairing mode.
• Press the pairing button on Legends Core and the pairing window will display on screen.
• Press the pairing button again to select your device, and long press the button to confirm and start pairing.

Please refer to the 100 Games page for full game list.

4.33 inches in diameter.

No. The Legends Core can use most USB- and Bluetooth-based PC-compatible controllers and is also designed to work with all Legends Gamer series controllers.

Functionality is identical between both Legends Core and Gamer Core. The Gamer Core is the name for the Legends Core bundled with the Legends Gamer series wireless arcade controllers.

Yes, both powered and unpowered. Powered USB 3.0 hubs are recommended for maximum performance.

Yes, to play Legends Core, a TV, monitor, projector, or other HDMI-based display is needed.

Yes, to play Legends Core, a controller is needed. You may use the AtGames Legends Gamer series or third party controllers to connect with the Legends Core.

1. Connect the Legends Core to a TV via a HDMI cable.
2. Connect the Legends Core and the Legends Gamer Control Top via the USB cable.
3. Press and hold the reset button on the Legends Core with a pin.
4. Power on the Legends Core via Micro USB cable while you continue to hold the reset button.
5. Once the Legends Core is connected to the power, continue to hold the reset button and quickly press and hold the pairing button on the Legends Core.
6. Once you see the factory reset prompt, release all buttons and follow the on-screen instructions.

Yes, it does, including ArcadeNet® and BYOG™.

Yes, via the AddOn and AddOnX apps and features.

Yes. AtGames offers the BitBlaster Light Gun and also supports the AimTrak light gun.

Yes. Compatibility has been confirmed with Pandora’s Box 6 and Pandora’s Box 9D. Please refer to Application Note AN-101: Pandora’s Box Compatibility.

One (1x) USB 3.0 port.

Yes, it has built-in Wi-Fi and Bluetooth.

Yes, it has one Ethernet port.

Yes, it has 20 licensed games built-in.

You can find the game list here.

Yes. Powered USB 3.0 hubs are recommended for best performance.

Yes, most PC compatible game controllers and keyboards are compatible.

Yes. Please refer to contest-specific details or the ArcadeNet® website for additional information.

Yes, through over the air updates when connected to the internet, as well as over USB.

Yes, it will connect to almost any display with an HDMI input that supports at least 720p, including projectors and computer monitors.

Yes. Bluetooth headsets are supported.

Yes. You can find Parental Controls under Settings.

Yes (it works great for Virtual Pinball and select arcade games!).

Yes, online gaming is supported in select titles.

There is one extra connector for speakers. See the picture below.

Use pin 37 for vol + (up/louder), pin 38 for vol – (down/quieter).

Yes. Both physical/hardware and menu/software volume control is possible.

Yes, you can connect speaker outputs to an amplifier. See the picture below.

Yes.

The best way to do this is to use one of our Legends Gamer or Legends Gamer Pro control tops, as it is automatically mapped as players three and four. Also, you can plug in two Xbox compatible controllers, with the first one that’s plugged in assigned as player three, and the second one as player four. Key mappings follow standard Xbox definitions.

Yes, they will typically always work as long as they’re standard Windows compatible plug and play devices. No additional configuration or drivers should be needed.

Yes.

12V 3A.

DHL or FedEx. The ALP comes in one or two separate boxes. If it is shipped in two boxes, box one contains your main playing field, legs, and accessories, and the second box contains your backbox display.

Please reach out to the shipping carrier delivering your order. DHL and FEDEX shipping delays are beyond our control, so please track and contact the shipping carrier closely.

We will ship it (hand-over to DHL/FedEx) within a week of final payment. Generally, you should receive your unit within 1 week of shipment. This could vary slightly between shipping carriers and is subject to slight delay, or even early arrival.

All tools required are included unless you need to adjust the height of the legs. An 11/16 wrench is needed for adjusting the feet.

Any modifications using third party accessories that may cause damage to your Legends Pinball will void your standard product warranty.

OCP allows you to connect a PC or Android device to your ALP and make use of the backglass and internal controls/haptics/accelerometer.

You can find the game list here.

Yes, you can display it on the cabinet from your computer and use the pinball controls while doing so as a part of the OCP functionality.

You can connect AtGames APL (Arcade Play Link) compatible devices such as the Blast! dongles, Legends Flashback consoles, and PC and Android devices (using OTG/Local Streaming/OCP), as well as the new Arcade Control Panel for Legends Pinball.

Yes! You will be able to purchase over 100 Zaccaria tables for local play.

Yes. Adding your own controller is not required but is suggested for optimized play. The optional Arcade Control Panel for Legends Pinball provides a great drop-in option.

Yes. Adding your own controller is not required but is suggested for optimized play. The optional Arcade Control Panel for Legends Pinball provides a great drop-in option.

Not at this time. However, this feature is on our roadmap for future development.

Yes, via OTG/OCP.

Yes, AtGames will release a first party option later in the year. Third party options are available to purchase online as well. We have not tested any of these option for compatibility. Damage caused to the Legends Pinball due to utilizing non-compatible third party parts is not covered under warranty.

The unused USB port located in the pinball cabinet body will be used to connect future first party products like solenoids and the upcoming Arcade Control Panel for Legends Pinball.

Currently the built-in tables and optional Zaccaria tables will utilize all features of the Legends Pinball table. Our development plan for Open and Connected Pinball in the future will be to support haptic feedback and accelerometers functionality through other input devices.

No. there are two variations of cables being used by our supplier. You should receive the appropriate documentation with your unit. If for some reason you have not, please see both manual links for your reference.

Instruction Manual: Variation 1

Instruction Manual: Variation 2

No. This is perfectly normal and something you will likely see after updating your firmware for the first time. Future weekly firmware updates will eliminate this issue.

When you launch and are inside of any table, you are able to navigate to the settings and adjust all preset levels to your own individual liking. Please reference video here.

You have volume up/down buttons on the upper bezel of the playfield screen. Additionally, you have advanced volume/FX settings within each table you can optimize to your liking.

No, your speakers are working correctly. There is a slight buzzing sound that can be heard during active game play and is noticeable when the table volume is turned down particularly low. You can greatly reduce this issue by setting your volume to above 25 for Zaccaria and 50 for Gottlieb. Doing so will allow the speaker volume to override the buzzing effect heard during lower volume play.

Check to make sure the accelerometer is enabled on the table you are playing. To use the accelerometer, you must enable the feature in the table settings.

Verify that your connection cables are secured as shown in the manual and in FAQ videos. Improperly connecting the ribbon cable will keep your backbox display from powering on. Please contact us at www.atgames.net/arcades/contact/ for all hardware related issues.

Please contact the shipping carrier who delivered your ALP if your box or boxes have been mishandled. A damage claim report must be created. Please reach out to us at www.atgames.net/arcades/contact/ to establish a help ticket and we will assist you with resolving the matter.

Please try power cycling the machine and perform a hard reset by holding down on the left flipper and left tilt/nudge button while turning on machine. If issue persists, please contact us at www.atgames.net/arcades/contact/

Not all device GPUs are compatible with your ALP, which could prevent you from establishing an OTG connection. Secondly, you will want to ensure you are using a USB 2.0 data cable that is no longer than 6 foot. Longer cables may not work.

There are multiple audio settings onboard Legends Pinball that are offered to help owners configure the machine to their liking. Master volume, FX Volume, and Music volume are all independently controllable.

In addition, your device’s volume buttons act as an independent control for the volume in both the main user interface and within games. Therefore, volume must be set within both areas.

If you are currently experiencing issues of low or high volume in certain games; it is suggested that before you start your game you adjust the volume within the user interface of your device while on the “Tables” tab or inside of the Table Information page before pressing Start.

To factory reset your device; simply turn the machine on while holding down on the Left Flipper and Left Nudge buttons. After approximately 10 seconds the backbox display will indicate instructions to proceed with the reset. Press the button indicated and allow the system to perform the reset (this will take approximately 15 minutes to complete).

Note: One or both of your device’s displays may temporarily go blank during the update process. This is normal. Please allow up to 30 minutes for updates to complete. If your machine does not automatically reboot after 30 minutes, please contact us at www.atgames.net/arcades/contact/.

To reconfigure the accelerometer, launch any Gottlieb table and enter the Settings menu. Locate the “Configure Accelerometer” tile and follow the steps when prompted.

Please note, some users may need to launch a different table before they can navigate back to the original table where the problem surfaced. This should correct any auto tilting issues.

Make sure you are using the right-most USB port. Also try to use different USB cables. You may have better success using a USB 2.0 cable.

This can be due to several factors. A reboot is always required after installing a game pack. However, sometimes a download/install can become corrupted.

One good practice to follow is to format your USB drive with FlashDriveX and then remount it. Once mounted, redownload/reinstall the tables.

Please note, if your tables are loaded on your device and displaying within the “Tables” tab but they will not play, and then proceeds to a blank screen after the audible “coin drop” sound, you should contact support for assistance at www.atgames.net/arcades/contact/.

Navigate to the game settings and toggle the “Invert flippers” option.

Yes, everything is the same as Legends Ultimate and other Legends Arcade Family devices.

Haptic feedback is typically optimized through weekly firmware updates. Make sure you are on the latest firmware to experience the most optimal haptics.

Please note haptics do not rumble from the side flippers. To feel the best feedback, rest your palms on the control deck itself.

We recommend a minimum 16GB USB flash drive with good transfer speeds.

Yes, if you partition the drive.

We recommend you dedicate at least 16GB of space on your USB storage device for your Zaccaria, Gottlieb, and future game packs.

You have two options for linking your purchase:

One option is to link to your Legends account, which allows you to download the game pack on all devices linked to your account.

The second option is to link it to your device, which will only allow you to download it to the device you redeem the code on. This option does not link to your Legends account.

No. You can select to “Link to Device” when redeeming your code. This will link the game pack to the specific device. After downloading the game pack(s) via FlashDriveX (FDX), all future play happens locally, without the need for an internet connection. However, we do recommend you create a Legends account to receive all of its other benefits.

It is always recommended to link to a Legends account since those game packs can be accessed on all of your current and future AtGames Legends Arcade Family purchases linked to your account.

If you instead choose to link to a specific device, it will be locked to only that device and is not transferable to any other device.

The Basic tier ArcadeNet® subscription allows you to link up to three (3) devices and the Standard tier ArcadeNet® subscription allows you to link up to six (6) devices. There is no cross-platform compatibility.

No. Your Legends Pinball bundle is only compatible with Legends Pinball platform devices. Your Legends Pinball bundle pack can be linked to ArcadeNet® and shared with other Legends Pinball devices on the same subscription.

Yes. You can share this bundle pack across all other compatible platform devices. The Basic tier ArcadeNet® subscription allows you to link up to three (3) devices and the Standard tier ArcadeNet® subscription allows you to link up to six (6) devices. There is no cross-platform compatibility.

You should power cycle (turn off/on) your machine after you have successfully downloaded and installed your bundle or game pack. You will know your bundle or game pack is installed when you see a green check mark appear in the white circle on the game pack title art.

The bundle or game pack may not have loaded properly. Run through the process outlined below to try resolving the issue:

1. Uninstall table game pack
2. Unmount USB drive in FlashDriveX™ (FDX)
3. Format the USB drive
4. Power cycle device (turn off/on)
5. Remount USB via FDX
6. Re-download the game pack
7. Power cycle
8. Test

The bundle or game pack may not have loaded properly. Run through the process outlined below to try resolving the issue:

1. Uninstall table game pack
2. Unmount USB drive in FlashDriveX™ (FDX)
3. Format the USB drive
4. Power cycle device (turn off/on)
5. Remount USB via FDX
6. Re-download the game pack
7. Power cycle
8. Test

To manually redeem codes on your device, simply connect to the internet and navigate to AppStoreX. Once on the AppStoreX page, scroll to any icon and press the Home button. Once this button is pressed it will give you the option to redeem a code. Select AppStoreX to redeem a code for a digital pinball table pack or bundle. If you would like to link your purchases to your ArcadeNet® ID, you will have the option to sign into your account and do so.

Legends GamePad™ comes out of the box in “Wired Mode.” This is indicated by the flashing 1st and 3rd light.

To use the controller in wired mode, simply plug the cable into your device and the other end into your Legends GamePad™.

Upon powering the device, you will notice that the 1st and 3rd light should flash and then switch to just the 1st light.

The controller can now be used in wired mode.

First, make sure the Legends GamePad™ is powered off. Then, hold down the Home button and the X button at the same time. The third light should begin flashing. The controller is now in “wireless mode” and searching for a signal.

Go to your device’s wireless pairing setting and find the controller labeled, “Legends Gamepad.” Pair the controller. Once a connection is established, the controller will vibrate and the third light will turn solid. The controller can now be used wirelessly for that device.

You may now turn the controller on and off and it should automatically connect to that device.

To put the controller back into wired mode, make sure the controller is powered off. Hold down the Right Bumper and then plug the controller in using the supplied cable with your device powered on. The controller should then flash the 1st and 3rd light; when the 1st light turns solid, it means the controller is connected once again in wired mode.

If you need to connect to a new device, turn the controller off and hold down the Home button and the X button at the same time. It will then enter pairing mode again, where you may attempt to pair to a new device.

When charging the Legends GamePad™, turn the controller off and connect the provided cable to the controller and the other end to your device with the device powered on.

The controller’s 4th light should flash slowly; indicating that it is charging. When the controller is charged, the 4th light will be solid.